top of page

Fail Backwards

Change IT release approach to include post live checks and rollback


2 weeks

When You Need This

Frequent issues following production releases creating unstable customer situations while the issues are fixed

Our Approach

Set up go live notification process to track when production changes are happening

Ensure production releases also include both post live validation and rollback plan

When new production issues occur, use the go live notification flow to track back to when the change took place

Put in place discipline to roll back discovered issues and fix offline, rather than fixing forwards

Related Content

bottom of page